The Office of the Undersecretary for Administration of the Department of Education issued OUA Memo 00-0821-0098 with the subject DepEd SIM Card and Connectivity Load Program. It contains information about the data on the initial implementation of the program and what it looks like when the program is fully implemented.
READ: SALAMAT DEPED: Activation and Monitoring of SIM Card with Connectivity Load Guide
The following are the details of the Regular and Full Implementation of the DepEd SIM Card and Connectivity Load Program:
- There will be a total of 102 GB to be divided in monthly cycle rations of 34 GB.
- The 34 GB monthly load is designed to be loaded as follows:
1 GB per day (x30 days) as Daily Data Access specific for eLearning Apps and whitelisted/ zero- rated DepEd Apps, to ensure optimum usage for Study Applications. The Daily Data Access of 1 GB per day is provided to ensure that each recipient of load will be able to access relevant Study Applications required to fulfill the daily data needs of each DepEd SIM card recipient.
An additional 4GB as per month loaded on cycle date Open Data Access on top so teachers can access other Apps online.
- The 34 GB monthly load is not loaded as a 1- day dump to avoid potential overuse/ abuse, and to ensure teachers daily data access for the whole month.
- Solid analytics consumption data shows that 1GB per day for 30 days for eLearning apps + whitelisted or zero rated DepEd apps plus 4 GB open access for other apps is more than enough.
- While the 34 GB will be loaded every month for the next three months, unused data do not expire for the next one year from date of activation or first use. The unused data are rolled over, after the third month, for the next month or days until they are all consumed, provided they will be utilized before their expiration after one year. Please disregard the message shown in the Gigalife app and SMS balances, since DepEd package is tailor- fit and customized to Learning Delivery, different from what is offered to the public. We have requested Smart to reconfigure the app for DepEd requirements.
- The unused load will be rolled- over after the third month and will be loaded in the same manner of 1 GB load limit per day for the next month or days until they are all consumed, provided they will be utilized before their expiration after one year.
- An Exclusive DepEd Hotline (#DEPED or #33733) has been set up exclusively for DepEd SIM Card recipients ONLY and is not supporting any other Smart Subscriber. This is to ensure that all concerns from each DepEd SIM Card recipient are dealt with in a timely and efficient manner.
- For Signal Coverage concerns, dial #33733 then Press 1, or email DepEdcare@deped.gov.ph, or report to the SDO IT Coordinator so they can report it to DepEdCare. SDO IT Coordinators will then send to DepEdCare email a file of all affected DepEd SIM mobile number (MIN or Mobile Identification Number) including their locations (nearest landmark, School and/or Barangay, Municipality, Province) so that Smart Network Teams may be mobilized for immediate assessment/ isolation/ resolution.
- DepEd officials and personnel who have existing communications subscriptions or allowances shall no longer be eligible to be recipients of the DepEd SIM Card and Connectivity Load Program, unless they give up their existing subscriptions/ allowances while using the DepEd SIM Card. In case the same officials have already received and actually used the DepEd SIM Card without giving up their existing subscriptions/ allowances, they must report the same to DepEdCare. SDO IT Coordinators will then send to DepEdCare email a file of all affected DepEd SIM mobile number (MIN or Mobile Identification Number) including their locations/ schools/ offices so that Smart can cancel the affected DepEd SIM Card. The surrendered SIM cards shall be turned over to ICTS at the Central Office.
- The DepEd SIM cards are DepEd and GOVERMENT PROPERTIES. Any unauthorized use will be reported, and the recipients shall be delisted.
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